Ticket Support
Open a structured support ticket
Use this page for technical issues, migration requests, and billing problems. Include clear details so we can respond faster.
Support Ticket Form
Share issue type, priority, and complete details. The team will review and route your ticket to the correct operations track.
Response SLA
Typical first response
Most tickets receive an initial reply within 24 hours. Urgent production issues are prioritized first.
Before Submit
Include key context
Add server type, game, timestamp, and error logs where possible. Better context means faster troubleshooting.
Data Handling
Your details stay scoped
Ticket information is used only for support resolution and service operations.
Discord Support
For more inquiries you can go to our discord for more direction and support from our friendly staff.